Archive for December, 2009

How do you reduce silo thinking?

Thursday, December 10th, 2009

A leader’s position carries with it responsibility to inspire followers and use power wisely.  It also includes teaching others to jump barriers and give up their silo thinking in order to explore new possibilities.

A few years ago when I was at a friend’s apartment, I noticed that her dog, a big German Shepard that stood maybe 24” high, was confined to the living room by a piece of wood placed at each doorway.  The barrier was only 18” inches high – a height the dog could have walked or jumped over with ease.

I knew this because my dog Emelie, a mix of Border collie and Samoyed raised exploring beaches and mountain paths, easily jumped the piece of wood.  In fact, she roamed all over the house, jumping or knocking down the barrier if it got in her way.  The other dog, who only got out to a small yard three times a day, looked at Emelie, whined, and after a couple of times testing her freedom and being disciplined for doing so, was too afraid to venture forth into risking another jump.

An executive coaching client recently commented to me that she values my creative input because her staff can’t see or won’t speak up about the ‘possibilities’ of a situation.  She is a ‘roamer’ but her staff uses what I call ‘silo thinking’ – confining their perspective to a narrow column of influence.   A silo is a structure used to store materials, in this picture it is grain on a farm.

Grain silos on a farm

Grain silos on a farm

Silo thinking in followers means that instead of looking out to the horizon, employees see the walls of the job description, the risks of speaking up, and the fear of going out of their comfort zones to explore unknown territory.  They’ll share ideas with peers but won’t speak up at meetings or with their managers.

The influence of their corporate climate, consequences of making a mistake in front of others, and their own ‘mental training’ are just some reasons for their ‘silo’ thinking.  It could be age – never being asked before for creative ideas – or conditioning over the years by being told what to do, how to do it, and when to do it instead of being empowered to individualize their work.  Or the fact that people don’t want to expand for fear of the repercussions of what new activities they might be asked to participant in or that they would have to move out of their usual role to take on leadership themselves of an initiative.

My client consistently strives to inspire, model creative thinking, and provide opportunities for staff input.  She is persistent in efforts to overcome her staff’s ‘silo thinking’ and resistance to jump barriers.  However, with each subtle shift in behavior from individuals, my client gains confidence to continue her efforts to engage her staff in barrier jumping behavior.

Holiday Celebrations

Thursday, December 10th, 2009
Macy's Thanksgiving Day Parade

Macy's Thanksgiving Day Parade

How do you celebrate late fall holidays?  What memories do these celebrations evoke for you of holidays past?  How do you manage your energy when the season seems to be full of business parties, family gatherings, and year-end business (or semester-end) deadlines?

As students were leaving the management class I teach on Tuesday, November 24, I wished them a “Happy Thanksgiving”.  Based on my previous blog post “My Thanksgiving Ritual” it’s obvious that the holiday is important for me.  Giving thanks, being with family and friends, eating special foods around giving thanks is the most meaningful celebration of my year.  Yet, Thanksgiving the holiday is not that important for everyone.

The Tuesday after Thanksgiving, I asked a student intern in the Management Department, “How was your Thanksgiving?”  She told me that she and her family don’t celebrate Thanksgiving; they are Muslim and enjoyed a traditional feast on the following day.

As co-chair of the NYC Employee Assistance Professional Association (EAPA)-Women’s Issues Committee, I recently helped to facilitate a discussion on the many ways that the holidays are celebrated at this time of year.  We talked about Christmas and the joy of singing carols, we talked about Hanukkah and the meaning of gelt, we talked about Kawanzaa and the rituals that were developed in 1966 by Rod Karenga.

One of our members quietly spoke up to say that Christmas was a very special holiday for her family.  It wasn’t about a tree, the food, the presents.  Their marking of the holiday was spiritual and about the religious meaning and their being together as a family.

Memories both wonderful and traumatic surface at this time of year.  The time dad was drunk and knocked over the Christmas tree or hit a child, the times both your parents made spectacles of themselves at a party, the inability to get out of a truly dysfunctional home to be with neighbors in their peaceful home.  Memories that can fade when they are replaced with new memories by meaningful sharing with significant others.

We—well, I know I do—seem to travel at a faster pace during the holidays, moving around like the Energizer Bunny.  From Thanksgiving Eve watching the Macy’s Thanksgiving Parade balloons get blown up to the time the ball drops in Time Square on New Year’s Eve, we are surrounded by a marketing assault to buy, buy, buy and special discount prices in ads that seem to be everywhere, music in lobbys and department stores that doesn’t always put you in the holiday mood because it’s not the holiday you celebrate, and the bills that come due for the gifts you charge.

My holiday shopping done when I was in Tuolumne County over Thanksgiving, my joy now is to celebrate the light I find in this season by giving final marks to my wonderful students who moved out of their comfort zones to learn about organizational behavior from me, getting together with friends to exchange thoughtful gifts,  baking of a carrot cake for the staff at my gym, and soaking in the bright lights of the breathtaking decorations all around Manhattan.

However you mark this season of holidays, I wish you a universal message of health, love, and peace.